Customer Experience
The Hughes Center for Exceptional Children opened its doors in 2007. We are a Residential Therapeutic Hospital with approximately 49 residents who live here 356 days of a year. Before opening the doors we had to find a linen service that could supply the needs of our residents. My job was to find that company. I went around and talked to several linen companies that supplied our area. I even went to some of the local business to see how they liked the service they were getting from their linen service. I called a company by the name of Virginia Linen [ Bedford ] and scheduled an appointment to discuss the needs of our company. The Sales Representative came to our facility to actually see what we needed. After meeting with my supervisor and we discussed their products, we decided to go with Virginia Linen Service. The reason we decided to go with them is because they took the time to visit our facility and discuss our specific needs and the other companies just sent us their price quote. Anytime we need anything extra or we need to add to out order all we have to do is pick up the phone and call, it’s on the next truck or if we need it sooner they will make a special trip to deliver the product. Anytime the Sales Representative or Manager comes to our facility they always have a smile on their face and will take the time to talk to you. The service they give our facility is far more than anyone could ask for. I have recommended Virginia Linen Service to other companies and will continue to do so in the future.
Customer Name
Hughes Center for Exceptional Children Danny Tate http://thehughescenter.com